Support ki baatein samajhna waise bhi problem hai
Yeh support system se main pehle bhi kaafi baar deal kar chuki hoon, toh meri baat hai ki iska jo wording aur labels hain, wo kisi ko samajhne layak nahi lagti mujhe. Jab bhi main call karti hoon, ya help lete hoon, lagta hai wo sab complicated shabdon mein baat karte hain, jisse confusion badh jata hai. Mat bolna ki simple hai, kyunki jo terms use kare hain dialer ya invoicing mein, wo zyada clear nahi hain. Aur jab samjhane ko bolti hoon, vo support team thoda mechanical jawab deti hai, matlab asli help nahi hoti. Ek baar toh laga unhone mere question ko poora ignore kar diya. Labels aise random lagte hain ki mujhe baar-baar help manual kholna padta hai. Same baat main apne dost ko bhi bataungi, jo future mein yeh software lega. Mujhe lagta hai wafadar support expected thi, par ye sab thoda chakkar mein dalta hai rather than solve karna.