2 out of 52 of 5Verified purchaseSupport and communication
Support ki baatein samajh mein nahi aayi
Maine socha tha support ke labels aur wording bilkul clear honge, par alag hi experience raha. Ek baar jab mujhe urgent help chahiye thi, to jo dialogue box khula usme bahut generic language thi, matlab samajhna mushkil tha ki exactly kya karna hai. Dialer ke issue ke liye call kiya tha, par unke terms aur instructions jyada specific nahi the. Mujhe laga ki main confusion mein rah gaya, kyunki jo expectations maine rakhi thi, un se bilkul alag response mila. Jo ek cheez theek rahi, woh tha ki telephonic support prompt tha, bas baaki labels aur terminology confusing lagti thi.