Support ki baatein clear nahi thi yaar
Ab main soch rahi hoon ki support team ke communication ko lekar thoda unclear tha sab. Jab call kiya tha telephonic support ke liye, unhone details dedin toh lagaa ki samajh aayi par jab main training modules dekhi toh kuch cheezein inconsistent lagi explanation mein. Delivery ke process ke baare mein perfectly clear nahi kiya gaya, jaise ki automatic updates ka effect ya database feature ko kaise use karna hai. Bas thoda sa jo software use kiya tha woh accha tha, woh I admit karti hoon, baki sab mujhe confuse kar diya. Ab saat din beet gaye hain, tab jaake mujhe yeh lag raha hai ki mene kai baar repeat puchna pada support team se baat karte hue. Toh agar main apne doston ko bataun toh definitely kahungi ki support mein clarity rakhna zaruri hai par yahan thoda woh missing tha.