2 out of 52 of 5Verified purchaseSupport and communication
Support ki baat acha nahi raha
Mujhe lag raha tha support thoda better hoga, par saamne yeh tha ki calls se help lene mein zyada fayda nahi hua. Jo telephonic support mila, woh kabhi samajh mein nahi aaya ki woh kis tarah se mera issue solve karega. Phone par baat karte karte baar baar confusion hota raha, lagta tha ki support waale ko mera case samajh mein nahi aa raha hai. Training ke dauraan bhi kuch baatein clear nahi hui, and auto updates ne bhi kabhi kabhi system thoda slow kar diya tha. Chalo, ek achhi baat yeh rahi ki invoicing process simple tha, yeh toh theek tha. Overall, end mein mujhe confidence nahi mila ki main aage bhi dependable help le paunga, which is thoda disappointing tha. Software theek hai, par support system ko definitely sudharna chahiye.