Support ki availability mujhe thoda surprising lagi
Jab maine support ka use kiya, toh mujhe yeh experience mila ki woh expected se thoda different tha. Mujhe laga tha ki support jyada frequent aur regular milegi, especially jab main software ke advanced features ke bare mein jaan rahi thi, lekin jo mila woh thoda limited tha. Phone pe queries poochne par response mila, lekin main expect kar rahi thi ki shayad thoda zyada detail ya proactive guidance diya jayega, jo nahi mila. Is baat ka mujhe surprise tab laga jab main training ke baad kuch naya try kar rahi thi aur thoda rukawat aayi, toh socha tha ki support easily available hoga, par wait karni padhi ya call back ka intezar karna pada. Iske alawa, mujhe lagta hai ki support process itna seamless nahi tha jitna main expect kar rahi thi. Ho sakta hai ki mujhe khud se zyada samajh lene ki zarurat thi, par fir bhi thoda aur accessible help zaruri thi. Agar main future me software use karti rahi toh mujhe morals yeh lagega ki ho sakta hai mujhe bar bar help lene ki zarurat pad sakti hai, jo ki thoda inconvenient hoga. Overall, main neutral hoon support quality ko lekar aur mujhe yeh bhi nahi kehna ki woh poori tarah kharab thi, bas mujhe thoda surprise aur disparity laga support availability me.