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WFHI review

Support khud hi samajhna pada, bade expectations se kaafi different tha

4 out of 54 of 5Verified customerSupport and communication

Support khud hi samajhna pada, bade expectations se kaafi different tha

Main initially thoda zyada expect kar raha tha ki WFHI ka support thoda zyada proactive hoga, matlab ki jab software mein updates aaye toh mujhe pehle se pata chale ya fir koi guidance easily mil jaye. Lekin actual mein mujhe kaafi cheezein khud hi explore karni padin ya phir telephonic support se baar baar poochna pada. Jo documentation available thi usme bhi thoda kam detail thi, jiski wajah se mujhe bohot saari cheezein trial aur error ke through samajhni padi. Phir bhi, jab main call karta tha toh generally helpful response milta tha, bas timing thodi late ya phir thodi jagah pe delayed hoti thi jitna main expect karta tha. Overall comparison karun toh technology to acchi thi aur software useful tha, par support system itna comprehensive laga nahi jitna maine socha tha jab main join karne wala tha. Verdict simple hai: support system useful zarur hai, par kis level tak wo hands-on hai, wo thoda user pe depend karta hai kaafi had tak.

Bhavesh MathewMizoram, IndiaExperience: Published:
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