Support khubsurat tha for setup, par follow-up mein kami thi
Main WFHI ke support ke baare mein kahi mix feelings rakhti hoon. Jab maine software ka pehla setup karna start kiya, to support team ka response kaafi accha tha. Unhone dialer ke initial configurations me madad ki jo mere liye zaruri the. Database integration ko lekar bhi unhone direct aur practical advice di jo mere daily tasks ke liye kaafi helpful rahi thi. Lekin uske baad aane wale automatic updates aur ongoing queries ke liye support response thoda slow ho gaya. Jis wajah se mujhe kabhi kabhi frustration bhi hui ki mera kuch technical issue immediately solve nahi ho saka. Mera lagna hai ki ek clearly defined follow-up process honi chahiye jo setup ke baad lagatar assistance de. Phone par baat karna properly accessible tha, par wait time kabhi kabhi zyada tha. Training materials bhi thode outdated lagte hain, aur is wajah se naya kuch seekhne me thoda problem hoti hai. Toh main bolungi ki setup ke samay ka support to bahut acha tha, par overall communication ka continuous flow improve ho sakta tha taaki pura experience better ho jaye.