Support khojne mein zyda samay laga than expected
Mujhe jab help chahiye thi to support ke section mein sahi information milne mein zyada waqt laga. Website par documentation thi par wo complete nahi thi aur menus utne clearly organized nahi the. Main call karke support team se baat karna chahti thi par wait time lamba tha aur sometimes calls drop hoti thi. Jab finally representative se baat hui tab solution mila par pura process frustrating tha. Mujhe lagta hai ki telephonic support thoda efficiently organise karna chahiye taaki users jaldi assistance le saken. Written guides clear hote toh shayad mein kam time lagati. Overall support experience average tha aur improvement chahiye.