support khatam hua after 2 hours of waiting
Mai support team se contact karne ki koshish kar raha tha apne working hours ke dauran, par unka response time mujhe bahut disappointing laga. 2 ghante se zyada wait karne ke baad bhi mera problem solve nahi hua, aur baar baar phone lagane par bhi koi clear communication nahi mili. Mere liye ye time waste tha kyunki mai apne fixed hours mein kaam karta hoon aur unka support un hours se match nahi karta. Mujhe jo pulldown menu issues the vo bhi timely nahi address hue. Maine bahut baar explain kiya ki mai jaldi help chahata hoon, par lagta hai unka system flexible nahi hai mere working hours ke hisaab se. Training aur software setup achha tha, par jab support ki jarurat padi toh wo mera waqt lekar bhi useful nahi sabit hua. Mujhe lagta hai ki agar support team apni availability improve nahi karti toh mai is service ko continue nahi karunga. Effective communication aur timely assistance honi chahiye, warna faida nahi.