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WFHI review

Support ke wording thode confusing the par timing bilkul theek tha

3 out of 53 of 5Verified customerSupport and communication

Support ke wording thode confusing the par timing bilkul theek tha

Main support ko call kar raha tha jab mujhe dialer ke kuch settings samajh nahi aa rahe the. Jo labels aur jo instructions diye gaye the, woh thoda unclear the, matlab words ajeeb lag rahe the aur unka matlab pehle samajh nahi aaya. Yeh thoda frustrating tha kyunki main asaani se apne tools setup karna chahta tha. Lekin support team ne bahut patience se baat ki, aur bina jaldi kiye meri queries ko dhyan se suna. Unhone mujhe step-by-step samjhaya, aur phone par baat karte karte jo labeling issue tha, wo bhi clarify ho gaya. Agar labels thode aur user-friendly hote, toh shayad pehle samajh mein aa jata. To dono sides hain — button aur terms ka thoda confusion tha, par communication bilkul satisfactory tha aur timing bhi theek tha, jo mujhe lagta hai bahut important hai kisi bhi software support ke liye. Overall, main kahunga ki labeling pe kaam karna chahiye par support ka tarika achha tha.

Lalit JoshiAssam, IndiaExperience: Published:
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