Support ke wording and labels thik nahi lage
Maine socha tha ki support aur communication mein kaafi professional aur clear language milegi, par jab maine actual mein inside software support section khola toh kaafi confusing labels the. Mujhe laga tha ki jitne bhi terms aur instructions honge, wo simple aur user-friendly honge, taaki main asani se samajh sakoon. Lekin jo wording use ki gayi thi, usse mujhe thoda confuse hone laga tha, ki actually mujhe kya karna hai next step mein. Meinne admit karungi ki telephonic support team ne toh mere questions ka jawab diya, ye achha laga, par jo unka software interface ka textual part tha, wo mera experience thoda bharam mein daal gaya. Lekin haan, main ye bhi bol sakti hoon ki overall functionality mein problem nahi thi, bas wording thodi aur clear honi chahiye thi. Mujhe lagta hai ki thodi improvement se overall user experience better ho jayega software mein.