Skip to main content

WFHI review

Support ke wait time ne thodi frustration badhai thi

2 out of 52 of 5Unverified experienceSupport and communication

Support ke wait time ne thodi frustration badhai thi

Mujhe lagta hai ki support team ka response time merese adjust nahi ho paya, kyunki main mostly raat ko kaam karta hoon jab shayad unka standard office hours khatam ho jata hai. Maine kabhi kabhi call kiya to thoda der se response mila, isse frustration badh gaya. Software to thik chal raha tha, aur database feature bhi theek tha. Dialer function cool tha magar jab issues aaye to suport call receive karne mein takleef hui. Payment aur invoice system smooth tha, koi dikkat nahi thi wahan. Basically, mujhe ye lagta hai ki agar support timing mera work hours ke according hota toh meri experience better hoti. Multiple times main same baat repeat kar raha hoon par ye sabse bada issue tha mera is service mein. Baaki mujhe WFHI ka software pasand hai par ye part better ho sakta tha.

Vineet ShuklaPuducherry, IndiaExperience: Published:
About this verification label

Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Read the review policy