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WFHI review

Support ke wait karne ka experience thoda alag raha

3 out of 53 of 5Verified customerSupport and communication

Support ke wait karne ka experience thoda alag raha

Mujhe lagta tha support zyada smooth hoga, par jab main help ke liye call kar raha tha toh repetition thodi zyada feel hui. Ek baar toh mujhe apna problem dobara batana pada kyunki pehle agent ko complete samajh nahi aaya tha. Waise overall response time theek tha aur jo settings main samajh nahi pa raha tha, uske liye unhone patiently samjhaaya. Lekin ek baat toh hai, ki waiting aur dobara explain karna thoda tedious lagta hai especially jab aap jaldi problem solve karna chaahte ho. Dialer aur database feature toh kaafi useful hai, aur mujhe laga software ka automatic update bhi achha hai, kuch naya mil jata hai har hafte. Finally mujhe laga support thoda aur fast aur concise ho sakta tha, par jis tarah ki madad mili woh bhi important thi.

Lalit ThampiDelhi, IndiaExperience: Published:
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Support ke wait karne ka experience thoda alag raha — 3-star WFHI review | WFHI