Support ke timings theek nahi lage yaar
Yaar, mujhe lagta hai ki support team ke jo working hours hain, wo thoda mere time zone aur working hours ke hisaab se fit nahi baithte. Jab kaam ke dauran kuch problems aayi toh baar baar call karne ki koshish ki par ya toh line busy thi ya phir response aane mein kaafi der lagti thi. Thoda ajeeb laga ki training mein kaha gaya tha ki telephonic support accessible rahega jab bhi zarurat ho, par asli experience mein wo thoda limited lagta hai. Ek achhi baat thi ki training material toh acchi quality ka tha aur dialer features samajhne mein madad ki. Lekin agar support response thoda flexible hota toh overall experience better hota. Matlab, main expect karti thi ki support mera kaam banayega asaan, par waqt aur availability issue thoda disappointment tha.