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WFHI review

Support ke timing ne surprise kiya

3 out of 53 of 5Verified customerSupport and communication

Support ke timing ne surprise kiya

Main ab ye baat bar bar kar raha hoon ki mera kaam ke hours thode different hain WFHI ke support ke timing se. Jab maine support ko call kiya during unke available hours, toh response achha mila. Lekin jab main apne actual kaam ke dauran help chahta tha, toh support operatives available nahi hote the. Ye inconsistency thodi frustrating thi, specially jab main dialer ya database se related mushkil samay mein support chah raha tha. Software updates smooth the, aur invoicing process bhi straightforward laga, par support timing is cheez ne mujhe sochne par majboor kar diya. Sach bataye toh, expected nahi ki support hours mere convenience ke hisaab se honge. Agar ye thoda flexible ho jaye toh experience aur better ho sakta hai. Overall, main support ko acha manta hoon, par timing ka ye masla kaafi surprising tha aur main chahta hoon ki future mein ispe dhyan diya jaye.

Gaurav RajanOdisha, IndiaExperience: Published:
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