Support ke shuruat mein thoda wait chahiye tha
Jab main ne WFHI ka software le kar onboarding start kiya tha, toh mujhe lagta hai ki shuruaati process thoda lamba aur time-consuming tha. Training session thi, lekin wo itni interactive nahi thi jitni main soch rahi thi. Mera database setup acche se nahi ho raha tha initial phase mein, is wajah se calling tools ko use karne mein dikkat hui. Support team se baat karne mein toh madad mili, par unka response time kabhi kabhi thoda late lagta tha, jisse startup phase mein time laga. Payment aur invoicing process simple tha aur sign-up smoothly ho gaya, yeh cheez acchi lagi. Software ke automatic updates bhi kabhi kabhi unexpected changes laate the, jisse daily work mein thoda rukavat aati thi. Overall, koi strong frustration nahi thi, lekin mujhe lagta hai ki agar onboarding aur support system thoda zyada fast hota, toh experience aur achha hota.