Support ke saath thodi confusion par baad me clarity mili
Initial phase me jab main support team se baat kar raha tha, thoda confusion hua tha kyunki mujhe lag raha tha ki mera technical issue jaldi solve ho jayega. Lekin ho sakta hai ki shayad communication thoda clear nahi tha ya shayad mujhe apni problems ko itni achhi tarah batahna nahi aaya. Jo mujhe dialer aur calling tools me dikkat aa rahi thi usme wo log theek-thak madad kar rahe the, par sometimes lagta tha ki mujhe fir se repeat karna padega apni problem. Ab jab puri baat samajh me aayi, toh pata chala ki kaunsa step miss ho raha tha aur usko kaise fix kiya ja sakta hai. Isliye mujhe lagta hai ki agle baar mujhe help leni padegi agar koi aur naya feature ya issue aaya toh. Overall communication ka experience mix raha, matlab achha bhi tha aur improve karne ki jagah bhi thi.