Support Ke Response Time Se Thoda Thak Chuki Thi
Support se baat karne mein kaafi waqt laga jab main shuru kar rahi thi. Sabse achha ye tha ki telephonic support waale politely baat karte the, par response jo mila tha, woh thoda lamba time le raha tha. Main ne baar baar same cheezein repeat karni padhi jaise training ke baare mein aur database integration ke setup par. Software to chal raha tha, aur dialer bhi theek tha once main setup kar payi, par sign-up aur invoicing process mein thoda confusion tha jo support ke bina set nahi hota. Auto updates bhi kabhi kabhi thoda confuse kar dete the ki kya change hua hai. Ye sab mila ke mujhe lagta hai ki initial phase mein thoda zyada time toh lagega is product ke saath properly kaam shuru karne mein. Par jab sab ho jaye tab baaki sab smooth ho sakta hai. Phir bhi, patience rakhna padega.