Support ke response time mein thodi delay thi
Main support aur communication ka experience share karna chahti hoon. Pehle se mujhe laga tha ki jab bhi koi issue aayega dialer aur calling tool mein, toh telephonic support promptly available hoga. Actual mein, support team se response mila par thoda ote delay ho gaya tha, jiski wajah se mere workflow mein thoda problem aya. Jo main chaahti thi woh ye thi ki issue report karte hi turant help mile, par kabhi kabhi support slow tha. Training ke dauran onboarding ka process smooth tha aur software ka interface samajhne mein koi problem nahi hui. Invoicing aur payment ka process bhi easy tha, straightforward steps the. Automatic updates acche tarah se ho rahe the. Database feature ne mera kaam asaan banaya, ismein koi dikkat nahi mili. Overall jo mujhe chahiye tha support se, utna mil nahi paaya bilkul. Par software ki basic functionalities expected level par thi.