Support ke response theek the, par clarity thodi kam thi
Maine jab support team ko call kiya toh unka response time acceptable tha, iss baat se main khush thi because turant help mil jati. Lekin jab main complex queries ke liye baat kar rahi thi, toh thoda clarity miss hoti thi unke explanations mein. Woh points jahan pe mujhe confused feel hua, unhe properly samjhaane ka tareeka thoda lacking tha. Lekin overall, unke patience aur listening skills achhe the. Mujhe lagta hai ki communication mein thodi aur improvement ho sakti hai, taaki doubts jaldi clear ho sakein. Onboarding process ke dauraan bhi kuch steps straightforward nahi lage, par telephonic support ne kaafi madad kiya un steps ko clear karne mein. Dialer aur database features ko samajhne mein support assist kar rahi thi, par detailed explanation baabar nahi mili. End mein mujhe kuch degree tak confidence mila software chalane mein, par exact use cases aur troubleshooting ke liye thoda aur guidance chahiye tha. Overall, communication acchi thi par thoda aur transparent clarity agar hoti toh better lagta.