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WFHI review

Support se contact kiya tha jab mujhe dialer related issues aaye. Pehle response thik tha, par phir

3 out of 53 of 5Verified customerSupport and communication

Support se contact kiya tha jab mujhe dialer related issues aaye. Pehle response thik tha, par phir

Support se contact kiya tha jab mujhe dialer related issues aaye. Pehle response thik tha, par phir process mein delays hue. Jo initial steps bataye gaye the, woh sequence mein thik lage par kabhi kabhi confusion thi ki agla step kab lena hai. Support agent ne patience dikhaya aur har baat clearly samjhayi, lekin communication ka flow thoda slow tha. Database integration mein bhi ek baar issue aaya tha, uska solution bhi thoda time mein mila. Mujhe lagta hai ki agar initial onboarding aur training mein thoda zyada focus support ke upar hota toh shayad ye problems kam hoti. Billing aur payment process mein koi dikkat nahi thi, woh smoothly chali. Overall, mujhe thoda wait karna pada support ka proper assistance milne mein, jiski wajah se overall experience mixed raha.

Vidya RamanathanLakshadweep, IndiaExperience: Published:
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