Support ke response achhe the, par thoda confusing bhi tha
Main ye keh sakti hoon ki support team ka response time theek tha, aur jab bhi main call kiya to unhone dhyan se meri baat suni. Par problem yeh thi ki baar baar mujhe apni situation explain karni padti thi, aisa lagta tha ki har baar naye bande se baat karni padh rahi hoon. Kuch baate clear nahi hoti thi, jo mera kaam dheere kar rahi thi. Training aur onboarding mein bhi kabhi kabhi lagta tha ki instructions thodi unclear hain, is wajah se mujhe khud se kaafi cheezein samajhni padti thi. Lekin software mein jo calling tools hain, woh kaafi helpful rahe aur database feature se mujhe apne contacts manage karne mein asaani mili. Mujhe lagta hai ki agar support team thoda consistent hoti aur communication clear hota, toh main zyada confident feel karti. Abhi main ekdam sure nahi hoon ki agar agla update aaye toh sab smoothly chalega ya nahi. Lekin overall, main iss experience se partially satisfied hoon, par aapko support ke waqt thoda patience rakhna hoga.