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WFHI review

Support ke maamle mein disappointed hi rahi main

1 out of 51 of 5Unverified experienceSupport and communication

Support ke maamle mein disappointed hi rahi main

Maine pehle jo support services use ki thi, unse compare karte hue, yeh experience kaafi bhaari raha. Pehle waale mein toh turant jawab mil jata tha, aur jo bhi issues hote the, kaafi smoothly solve ho jate the without jyada time waste kare. Lekin yahan par mujhe lagta hai ki support team se communicate karna complicated tha, queries ka response slow aata tha aur unka samajhna bhi mere problems ko clearly nahi tha. Jo training mein details diya gaya tha, woh toh achha tha par jab real-time problem aayi, toh lag raha tha ki waise assistance nahi mil rahi jaise main expect karti thi. Phone par baat karte waqt bhi, lag raha tha ki support staff thoda disinterested hai, aur genuine help dene mein nahi lage. Main tujhe sach boloon toh thoda zyada professionalism aur better response time expect kar rahi thi, especially jab main subscription ke liye ready thi. Overall, support ke maamle mein mujhe zyada khushi nahi hui, aur main abhi bhi soch rahi hoon ki kya ye sewa meri needs ke liye sahi hai ya nahi.

Chaitali GaonkarOdisha, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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