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WFHI review

Support ke liye zero se zyada mehnat lagi

2 out of 52 of 5Unverified experienceSupport and communication

Support ke liye zero se zyada mehnat lagi

Mujhe lagta hai ki agar agle baar mujhe phir se support ki zarurat pade toh main shayad zyada effort karna padega. Mujhe issues aaye the dialer mein jo smoothly connect nahi kar raha tha, aur support team tak pohochne mein time lag gaya. Phone par baat karte hue lagta tha ki woh mere problem ko samajh nahi paa rahe hain turant, aur mujhe apna viewpoint baar-baar samjhana pada. Training aur onboarding flow theek tha, par jab actual problem aayi toh communication slow aur thoda frustrating raha. Database feature ka interface samajhna thoda mushkil tha, isliye mujhe unki madad chahiye thi. Payment process mein koi problem nahi hui, wo smooth tha. Lekin jab baat support ki aati hai, toh mujhe abhi bhi lagta hai ki next time mujhe zyada mehnat karni padegi unko samjhane ke liye, jo thoda disappointing hai. Main kahunga ki support achha tha, par efficient nahin, aur isliye main dobara use karne ka soch raha hoon par extra patience ke saath.

Rishi NadkarniAndhra Pradesh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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