Support ke liye thoda zyada effort laga, par kuch cheez theek thi
Pehle main dusre similar software use karti thi jahan support thoda zyada effective tha, is baar laga WFHI ka telephonic support se zyada quick solution milne ki umeed thi. Lekin yahan samajhna pada ki har baar jab call kiya toh unka response slow tha aur kai baar basic queries ka jawab mujhe khud dhundhna padta tha. Previous software mein toh training complete karte karte saari cheeze easily accessible hoti thi, par WFHI ki training aur onboarding flow itni user-friendly nahi thi jitni socha tha. Sign-up aur payment jaisa process thoda confusing raha aur invoicing mein clarity expected se kam thi. Lekin ek baat main maanungi ki dialer feature thoda better work karta hai aur database integration se kuch manual kaam kam hua. Overall mujhe laga ki apne expectations ke hisaab se support aur communication mein thoda aur sudhaar chahiye hoga warna kaam chalana mushkil ho jata.