Support ke liye thoda zyada effort karna padd gaya
Tum logon ka support system generally theek tha, par mujhe lagta hai ki thoda zyada responsive ho sakta tha. Jab maine kuch sawal pooche training ke dauran, toh response time kabhi kabhi lamba lagta tha. Lekin baad mein jab issue complicated hua tab tum logon ne achhi koshish ki aur phone pe reasonable guidance di. Mujhe lagta hai ki agar tum log thoda zyada proactive hote aur shayad live chat option rakhte toh mujhe kam wait karna padta. Main samajhti hoon ki tumhari team busy hoti hai, isliye mujhe thoda samay dena pada, par overall main yeh bhi appreciate karti hoon ki tumne mere sab doubts clearly clear kiye. Agar tum thoda zyada tezi se reply kar sakte toh perfect hota. Mujhe lagta hai ki tum log training aur onboarding ke har step pe thoda zyada communication improve kar sakte ho. Phir bhi jo response mila tha, main usse achha samajhti hoon compared to pehle ke options.