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WFHI review

Support ke liye thoda khud se hi samajhna pada, yaar

3 out of 53 of 5Verified purchaseSupport and communication

Support ke liye thoda khud se hi samajhna pada, yaar

Mujhe lage ki support team se kuch assistance milna chahiye tha, par bohot baar mujhe system ke features ko khud explore karna pada. Jaise ki dialer use karne mein aur database manage karne mein kuch glitches aaye, toh main direct support line pe phone kiya, lekin unhone basic hi bataya tha, kisi complex step ke liye mujhe online manuals dekhna pada. Yeh mujhe thoda frustrating laga, kyunki kabhi kabhi turant help chahiye hoti hai. Lekin training ke materials jo diye gaye the, woh kaafi detailed the, toh unse main problem solve kar paaya. Communication mein delay bhi hua kabhi kabhi, aur mujhe lagta hai ki thoda proactive support better hota. Overall, main yehi kahunga apne dost ko ki support theek tha, par mostly mujhe khud effort lagana pada. Agar tum easily sab samajh jaate ho toh koi problem nahi, lekin agar quick resolution chahiye ho toh thoda struggle ho sakta hai.

Gopal GaikwadSikkim, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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