Support ke liye thoda effort karna pada
Mujhe pata chalna tha ki software use kaise karna hai, toh support se baat ki. Jo logon ne help ki, unhone koshish ki cheezein clearly explain karne ki, lekin kabhi kabhi instructions thoda vague lagti thi. Thoda patience rakhna pada mujhe unke calls mein, par overall feedback acha raha. Onboarding ke dauraan maine kaafi questions kiye aur woh sab answer kiye gaye, toh koi badi dikkat nahi hui. Training sessions achhe the lekin unmein thode aur practical examples hone chahiye the, tab aur bhi helpful hota. Dialer aur database feature ko samajhna mushkil nahi tha, bas support ki taraf se thoda aur clarity chahiye thi kabhi kabhi. Payment process aur invoicing smooth thi jaisi expect kiya tha. Toh mujhe laga, effort toh lagana padta hai, par jo help milti hai usse kaam asaan ho jata hai.