Support ke liye thoda effort dena pada, par kaam hua
Jab main WFHI ke support se baat kar rahi thi toh laga ki help lena itna asaan nahi hai jitna maine socha tha. Training achhi thi, par jab kabhi software mein koi issue aya, toh mujhe multiple calls karni padin to clarify things jo clear nahi thi. Telephonic support generally warm aur helpful thi, par har baar samjhane mein thoda time lagta tha. Invoice aur payment process clear the, par kabhi kabhi mujhe lagta tha ki training mein zyada details honi chahiye thi quick troubleshooting ke liye. Database aur dialer features kaafi acchi tarah se kaam karte hain, par jab mujhe kisi update ya change ke baare mein pucha toh response thoda delayed aaya. Main expect nahi karti thi ki help lena itna effort maangega, magar jitni bhi effort lagi uska result theek tha. Aage bhi agar mujhe zarurat pari toh main support se contact karungi, bas thoda patient rehna padega. Overall experience mixed tha, par main ek honest opinion ke saath bol sakti hoon ki software logical hai aur support milta hai, chahe thoda waqt lagta ho.