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WFHI review

Support ke liye kaafi waqt aur intazaar laga

3 out of 53 of 5Unverified experienceSupport and communication

Support ke liye kaafi waqt aur intazaar laga

Maine dekha ki support se baat karne mein thoda zyada time lag gaya mera. Pehle call main wait kar rahi thi, phir jo staff se baat hui, unko apna background aur issue baar baar batana pada, jo thoda frustrating tha. Training sessions theek thi, par jab dialer aur database features ki baat aayi toh questions ke jawab lene mein feedback delay hota raha. Software updates ache the, par unki impact pe samajhna time leta hai, aur mujhe lagta hai ki after-update support thoda slow tha. Invoicing aur payment ka process straightforward tha, lekin ek baar main payment verification mein atki thi, jo support mein zyada quickly resolve nahi hua tha. Overall, jitna waqt laga, mujhe lagta hai thoda aur streamline kiya ja sakta hai, taki har baar support pe wait karne ki zarurat na ho aur workflow jaldi set ho jaaye.

Aarti JaiswalJammu and Kashmir, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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