1 out of 51 of 5Verified purchaseSupport and communication
Support ke liye kaafi effort lagana pada problem solve karne mein
Jab software mein problem aayi, support team ko contact kiya toh process kaafi lambe aur tedious tha. Unke response time slow tha, aur mujhe baar-baar apna issue baar baar explain karna pada, lekin kisi resolution par jaldi nahi pahunch paya. Jo bhi steps bataye gaye, woh kaafi basic the aur issue solve nahi kar paye. Multiple calls karne ke bawajood mujhe lagta hai ki support system efficient nahi tha mere case mein. Automatic updates ne keh diya ki problem fix ho jayegi, lekin uske baad bhi same issue aata raha. Overall, mujhe bahut patience aur baar-baar call karne ki mehnat karni padi, jo frustrating tha.