Support ke liye kaafi effort lagana pada mujhe
Maine pehle socha tha ki telephonic support mere liye easy aur convenient hoga, par mujhe yeh process thoda tedious laga. Jab main kisi problem ke saath call karti thi, toh kabhi kabhi lagta tha ki mujhe baar baar apni baat ko explain karna pad raha hai, jaise woh log mere profile ko immediately access nahi kar paate ho. Iska matlab tha ki thoda zyada samay lag jaata tha solution paane mein. Achhi baat yeh thi ki unke staff generally polite the, aur thoda bahut samasya ko samajhne ki koshish bhi karte the, jo mujhe pehle expect tha, lekin yeh shayad expected se zyada waqt maangta tha meri taraf se. Payment process aur invoicing thoda straightforward tha, aur automatic updates bhi useful rahi, yeh mein accept karungi. Lekin overall support experience se utni khushi nahi hui ki main full satisfied ho jaun without putting extra effort myself.