2 out of 52 of 5Verified purchaseSupport and communication
Support ke liye jyada time aur effort laga
Mujhe WFHI ke support se milke aisa laga ki wo jyada help dene mein interested nahi the. Jab main unko phone kiya, toh response time thoda lamba tha aur mujhe baar-baar explanation deni padi ki mera kya issue hai. Training aur onboarding ka process basic toh tha, par jab kahin technical problem ayi, toh mujhe khud hi apni taraf se zyada seekhna pada. Automatic updates bhi jyada clear nahi the, aur unpe individually dhyaan dena padha. Payment aur invoicing process mein clarity thi, yeh ek achhi baat thi. Overall, mujhe lagta hai main phir se unse help lene jaungi, par definitely thoda jyada effort lagakar; support janaunki iss baar thodi disappointing thi.