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WFHI review

Support ke liye bar bar effort lagana pada

2 out of 52 of 5Verified purchaseSupport and communication

Support ke liye bar bar effort lagana pada

Main generally jo WFHI support chahiye unke liye calls karti rahi. Initial setup ke baad bhi kai doubts the jinmein quick answer chahiye tha, par support team tak pahunchne mein zyada waqt lagta tha. Phone par baat karte waqt kai baar lagta tha ki baat adhuri reh gayi hai, aur mujhe baar baar call back karna padta tha poora clarification lene ke liye. Communication to tha par consistent nahin tha, isliye main frustrated thi. Training sessions bhi theek tha, par jab mujhe specific problems hoti thi, to unka solution dheere milta tha. Database mein kuch features ka use samajhne mein bhi mushkil aayi. Overall, support ka experience thoda exhausting aur slow tha, jisme zyada effort dalna para mujhe rozana chal rahi tasks ke beech mein. Agar ye thoda zyada responsive hota ya kam interruptions hote, to behtar lagta.

Rekha Neeta SehgalLakshadweep, IndiaExperience: Published:
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