Support ke labels theek the, par ek chhoti si kami lagi
Main support se baat karte waqt notice kar rahi thi ki unke dialogue aur labels generally samajhne mein asaan the. Jab maine call kiya toh unhone jo option diye the vo clear the, tareeka bhi tha simple. Lekin kahi na kahi mujhe lagta hai ki thoda aur personalize karna chahiye tha. Matlab, jab woh pooch rahe the ki kis tarah ki madad chahiye, options bahut generic lage. Maine thoda confuse feel kiya ki kya main apni problem clearly express kar paungi ya nahi. Training ke time bhi kuch terms mujhe samajh mein nahi aaye, par support se jo response mila usne thoda sa issue resolve kar diya. Baad mein jab maine labels pe dhyan diya toh mila ki kuch labels do alag features ke liye same the, isse confusion badhti thi. Overall, support communication achha tha, but mujhe lagta hai ki agar thoda aur users ke point of view se language banaayi jaaye, toh aur better lagega. Mujhe lagta hai yeh chhota gap kaafi important hai, kyunki clear aur simple communication sabke liye convenient hona chahiye.