Skip to main content

WFHI review

support ke labels ne thoda confused kiya, sochne wala

3 out of 53 of 5Unverified experienceSupport and communication

support ke labels ne thoda confused kiya, sochne wala

Jab maine WFHI se support lena chaha, toh jo wording aur labels they, woh thoda confusing lage mere liye. Matlab, jab dialer ya database ke baare mein help mangi, toh clarification mein exact term ka kya matlab hai, yeh samajhna thoda mushkil tha. Soch raha tha ki agar yeh labels zyada straightforward hote, toh shayad main jaldi samajh paata ki mujhe kya karna hai. Ek baar jab main samajh gaya ki kis button ka kya role hai, toh support helpful laga, par initial stage mein thoda delay laga samajhne mein. Mujhe lagta hai ki thodi simple aur clearly defined terminology honi chahiye, taaki naye user ko confusion na ho. Yeh thoda surprising tha, kyunki software tools ke baare mein toh sab clear tha, par communication mein yeh choti inconsistencies ne jo user experience tha, us par prabhav dala. Phir bhi, overall help available thi aur main shayad agli baar zyada feedback dunga.

Aneesh ParekhArunachal Pradesh, IndiaExperience: Published:
About this verification label

Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Read the review policy