Support ke labels aur wording mere expectations se different the
Maine support aur communication try kiya WFHI ke software me, par labels aur wording clear nahi lag rahi thi. Jab software ke dashboard pe kuch options dhoond raha tha, jo labels aaye woh mera expectation nahi the. Jaise ki "Call Queue" Aur "Dialer Setup" Label lagaye gaye the, yeh terms jo socha tha usse thoda different the. Jab support ko call kiya, unke instructions mein bhi wahi confusing labels use kiye gaye the. Expect kiya tha ki normal aur straightforward terms milenge jaise ki "Calls Waiting" Ya "Phone Setup", par aisa nahi hua. Is wajah se main thoda delay kar raha tha apna kam start karne mein. Baaki jo training di gayi thi, usmein technology achhi hai, software access bhi chal raha tha, par jo mere mind mein concepts clear karna tha wo labels ki wajah se muddled tha. Toh overall, main samajhtaa hoon ki naming conventions aur wording ko aur simple banana chahiye tha taaki users ko better guidance mile.