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WFHI review

Support ke labeling theek, par thoda confusing bhi tha

4 out of 54 of 5Verified purchaseSupport and communication

Support ke labeling theek, par thoda confusing bhi tha

Mujhe lagta hai ki telephonic support ka jo wording use karte hain, wo kabhi kabhi thoda confusing hoti hai. Jaise ki jab main dialer ke baare mein pooch raha tha, toh terms clear nahi the ki kis tab se kya expect karna chahiye. Lekin dusri taraf customer service staff ka attitude achha tha, aur wo patience ke saath meri queries handle kar rahe the. Software mein kuch labels simple hain, par database feature mein kuch buttons thoda unclear the mujhe. Mujhe lagta hai ki agar labeling aur instructions thodi aur precise hoti, toh onboarding aur bhi smooth hoti. Lekin overall communication theek tha, aur mujhe lagta hai ki company ki taraf se bhi efforts ho rahe hain improvement ke liye. Bas ek chhota sa gap hai jo clarity mein ho sakta hai. Isliye main 4 star deta hoon kyunki kaafi acha support mila, thoda aur theek hota toh best hota.

Manoj Vishakha CherianMaharashtra, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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