Support ke jawab aane mein deri ne surprise kiya
Maine support ko kaafi baar contact kiya lekin jawab aane mein hamesha deri hui. Training mein jo basics samjhaaye gaye the unmein kai baar contradictions mile jisse mera confusion aur badh gaya. Main ummeed karti thi ki jab bhi koi problem ayegi to prompt assistance milegi, par mujhe lagta hai ki yeh support system us hisaab se design nahi hua. Kai bar calls drop ho gayi ya phir queue mein zyada waqt wait karna pada. Mujhe yeh bhi hairani hui ki automatic updates ki wajah se kuch functionalities unstable ho gayi, par support ne us masle ko jaldi resolve nahi kiya. Sign-up aur invoicing mein bhi typical procedural delays aaye. Overall mujhe laga ki yeh service is tarah ki nahi jaisi main expect karti thi. Main abhi bhi unsure hoon ki agle time jab mujhe help chahiye hogi, kya wo timely milegi ya nahi. Mujhe lagta hai ki yeh system thoda zyada reliable aur communicative hona chahiye. Meri taraf se ek low rating justified hai kyunki jo main chah rahi thi woh mil nahi payi. I hope wo apni service ko is point pe sudhaar karenge.