4 out of 54 of 5Verified purchaseSupport and communication
Support ke hours pe thoda aur dhyaan chahiye tha
Support team ke hours kaafi had tak mere kaam ke ghanton se match karte hain, lekin kabhi kabhi jab main early mornings mein help chahati hoon toh availability thodi problem hoti hai. Phone support pe ek do baar wait thoda zyada hua, lekin jo response mila woh kaam ka tha aur samasya ko discuss karna easy raha. Main appreciate karti hoon ki training ke dauraan ye bataya gaya tha ki hours vary kar sakte hain, toh expectations toh clear thi. Dialer system bhi smoothly chal raha tha din bhar ke tasks mein, magar ek baar database sync karne mein thoda delay hua. Overall, thoda flexible hours rakhna zaroori lagta hai support ke liye, taaki jo log alag shift mein kaam karte hain unhe bhi sahuliyat mile.