Support ke hours ne thoda surprise kiya mujhe
Maine socha tha ki support team working hours mere schedule ke hisaab se honge, means jo main generally remote kaam karta hoon wo time cover hoga. Lekin jab support ko actual mein call kiya, toh pata chala ki unke available hours mere kaam ke waqt ke liye thode limited hain. Yeh baat thodi surprising thi kyunki main expect kar raha tha 24x7 ya kam se kam thoda flexible timings honge for people like me who work irregular hours. Yeh mera chhota sa reservation hai, kyunki baaki support staff ki madad aur communication theek thi, kaafi cooperative the. Calling tools aur database features bhi ache lage mujhe, use karne mein zyada problems nahi aayi. Software ke automatic updates ne bhi time-to-time workflow ko improve kiya. Sign-up aur payment process bhi seamless raha jaise expect kiya tha. Bas support ke hours ne thoda inconvenience di, shayad thoda zyada flexibility ho jaye toh aur acha hoga future mein jo log alag timings pe kaam karte hain unke liye.