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WFHI review

Support ke hours mere work ke match nahi hue

1 out of 51 of 5Unverified experienceSupport and communication

Support ke hours mere work ke match nahi hue

Main ne jab support ko call kiya, toh realize hua ki unke telephonic support ke hours mere kaam ke timings se match nahi kar rahe hain. Main generally din ke baad kaam karta hoon, aur jab main inquiry karna chahta tha, tab support open nahi tha. Ye timing ki mismatch mujhe kaafi frustrated kar gaya kyunki mujhe apne software issues turant solve karwane the. Email support bhi slow response de raha tha, toh main live help tak nahi pahunch paaya. Dialer aur calling tools ko bhi support se guidance chahiye thi, par jab main baat karne ki koshish ki toh facility available nahi thi. Overall, mujhe laga ki support timing realistic work hours ko dhyan mein nahi rakhta hai, isiliye mujhe lagta hai ki agar ye timing thoda flexible hoti toh better hota. Abhi ke liye mujhe lagta hai ki main apna kaam pura independently manage karne ki koshish karunga, kyunki support mere schedule ke hisaab se nahi chal raha tha.

Govind BandopadhyayAssam, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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