1 out of 51 of 5Unverified experienceSupport and communication
Support ke hours mere kaam ke schedule se nahi mile
Maine support team se contact karne ki koshish ki, par jo timing unke availability ki thi, wo mere kaam ke ghanton ke saath match nahi karti thi. Jab mujhe sabse zyada unka help chahiye tha, toh support line ya toh band thi ya busy dikhi. Yeh match na hone ka problem bahut barri thi, kyunki kaafi questions bache rahe bina answer ke. Training aur software use mein thodi madad milegi bola tha, lekin jab actual zarurat padi toh support system delays ke wajah se utna help nahi kar saka. Mujhe lagta hai agar support hours ko thoda flexible rakha jaye, toh users ko faida hoga. Filhaal mujhe thoda disappointment hua kyunki proper guidance nahi mil payi jab chahiye thi, aur issues ke wajah se system ka full fayda lena mushkil hua mera liye.