Support ke hours mere kaam ke hisaab se match nahi karte
Mujhe WFHI ke telephonic support se bahut problem hui, khaaskar unke hours ki wajah se. Jab main apne routine ke hisaab se software ka use kar rahi thi, tab support available nahi tha. Maine socha ki jab training aur setup chal raha hai toh support poore din milega, par unka time limited tha, jo mere kaam ke schedule se match nahi karta tha. Phone uthate waqt lagta tha ki support team busy hai ya phir response slow hota hai. Jab koi problem hoti thi database ya dialer mein, toh unke hours ke bahar solution nahi milta tha. Updates ke baad bhi kabhi kabhi system issue hua, aur tab support se contact karna mushkil tha. Sign-up aur billing process toh thik tha par agar kisi urgent technical help ki zarurat ho toh fir ye timing ka issue bada obstacle ban gaya. Agar support ka timing flexible hota ya fast response milta, toh workflow kaafi smooth hota. Ye problem mere liye obvious tha, and I wish this aspect would improve in future, warna software use karte waqt bar-bar frustration face karna padega.