Support ke hours mera kaam se match nahi karte
Main generally sham ke baad ya raat ko hi kaam karta hoon kyunki din mein main apne projects pe focus karta hoon. Isliye jab mujhe support call karna tha jab mera dialer mein koi dikkat aaya, toh support team available nahi thi meri working hours ke andar. Lagta hai ki support ke hours thode limited hain jo mera kaam karne ke routine se match nahi karte. Jab main unhe call karta, toh jawab milne mein kaafi der lag jati. Yeh frustrating tha kyunki jab urgent dikkat hoti hai, toh main unki madad turant chahta hoon par vo possible nahi tha. Website par jitni bhi help documents the wo sahi se meri problem ko solve nahi kar paye. Thoda sa time mismatch hai support ke timings aur mere kaam ke timings ke beech, jisse mujhe lagta hai ki main khud solution dhoondhta rahunga zyada tar time. Agar support thoda flexible timing pe hota toh better hota. Isliye overall mera support experience thoda less than satisfactory raha apne timings ke wajah se.