Support ke good aur bad dono side dekho
Main soch raha tha ki support team thodi ache se handle karegi jab problems aayengi, par kuch cases mein toh kaafi fast help mili. Ek baar mera dialer issue tha jo jaldi solve ho gaya telephonic support se, ye kaafi acha laga mujhe. Lekin jab database mein update karna tha, toh response thoda slow tha aur clarity bhi miss hui steps mein. Onboarding ke dauran training material bhi thoda confusing laga, toh thoda samajhne mein time laga. Par jo communication tha, wo consistent tha aur kahin bhi completely ignore nahi kiya gaya. Phone pe baat karte waqt patience dikhate hain aur attempt karte hain situation samajhne ki, jo achha tha. Overall, jab choti choti glitches thi toh solution mila, par kuch baar bad delay hua, jo mujhe disappointment deta tha thoda. Toh, donon cheezein hain yahan, koi perfect nahi tha, par potential lag raha hai system mein jab thoda polish ho jaye.