4 out of 54 of 5Unverified experienceSupport and communication
Support ke explanations theek the, par thoda aur clear hona chahiye tha
Mujhe lagta hai ki WFHI ki support team ne jo explanations diye, wo kaafi helpful the, lekin kabhi kabhi thoda vague lagta tha ki exactly next step kya karna hai. Jab main onboarding ke dauraan dialer setup kar rahi thi, toh unhone patiently samjhaya aur step-by-step guide kiya, jo achha tha. Lekin jab complex queries aayi, thoda lagta tha ki mujhe khud zyada samajhna padega, unki taraf se thoda aur clear communication ki zarurat thi. Wahan dono taraf se expectations clear karna better hota. Par overall telephonic support professional tha, timely tha, aur mujhe feel hua ki wo meri problem samajhne ki koshish kar rahe hain. So, clear aur direct instructions chahiye thodi aur perfection ke liye.