Support ke explanations mujhe thodi surprise kar gayi
Mujhe lagta tha support team zyada clearly baat karegi par thodi surprising baat ye thi ki kabhi kabhi woh explain karte waqt bahut hi technical ho jate the jo main samajh nahi pa rahi thi. Main ne pehle bhi support ke sath kaam kiya hai toh mujhe laga yeh thoda zyada confusing hoga. Kabhi kabhi mujhe kisi feature par multiple calls karne padte the, just to clarify kya karna hai. Dialer aur database ke bare me samjhana toh achha tha lekin payment aur invoice processing ke steps ko detail me cover nahi kiya gaya jo mujhe thoda headache dene laga. Training modules ko dekh kar lagta tha ki communication zyada smooth ho sakti thi. Onboarding process thoda easy tha par clarity me ye girawat thi. Phir bhi, overall support team help karne ki koshish karti thi aur mujhe lagta hai agle calls me better experience milega. Mujhe bas thodi aur patience rakhni thi jo shayad sab ke liye zaruri hota hai jab remotely software samjhaya ja raha ho.