support ke explanations clear the ya nahi
Overall main yeh kahungi ki support ki explanations thodi clear rahi hain, lekin har baar nahi. Dialer aur database features use karte waqt kuch documentation confusing thi jo baar baar support ko call karna pada. Training sessions mein jo techniques batayi gayi thi, wo achi thi, but kabhi kabhi technique ko detail mein samjhana chahiye tha. Automatic updates ki wajah se kuch features change ho gaye, par unke reasons support ne acche se explain nahi kiye. Invoicing aur payment process simple tha, ispe toh complaints nahi hain. Mujhe lagta hai ki main fir se support lene ki sochungi agar zarurat pade, kyunki kabhi kabhi problems ko samjhana tricky hota hai aur unke jawab sahi waqt par milte hain. But overall experience mixed raha, kabhi smooth to kabhi thoda jhanjhat wala. So main definitely future mein bhi yeh software use karungi, par thoda patience lena padega.