Support ke expectations aur reality ke beech mein thoda difference tha
Mujhe software use karte hue kuch support ki zarurat padi aur pehle main expect kar rahi thi ki wo bahut jaldi aur detail mein milega. Lekin actual mein, maine notice kiya ki mujhe kuch cheezen khud explore karni pad rahi thi, jo pehle clear nahi thi training mein. Phone pe support thik tha, helpful response mila, par kabhi kabhi lagta tha ki replies generic hain aur specific issues par focus kam tha. Invoicing aur payment procedures smooth rahi jo achha laga, aur automatic updates time pe aate rahe, jisse software efficiently chalta raha. Training materials ki quality theek thi par wo thoda basic the, isiliye kuch aspect samajhne mein thoda waqt laga. Overall main thoda mixed feeling rakh rahi hoon, lekin fir bhi as a whole experience ko main accha kahungi kyunki system work kar raha hai jaise expect karti thi.